Olaf Göttgens: managing a global brand (Mercedes)

With the digital natives you are either on or off. So you need to develop compelling content.
3000 brabds with over 5 million euro compete for attention in Germany.

Publishing is replaced by participation.
We need to fascinate.

Case: red bull created platforms and media
Mercedes hasmercedes.tv

individualization
role models are declining.

Each customer wantstobe treated as an individual.
We will have more frag.ented car business.

Trust.
Networked dialogue -> sn: "small world"

Brand is the central focus of communication.

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